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Insurance

40% of underwriters’ time is spent on non-core and administrative activities, resulting in an estimated industry-wide efficiency loss of up to US$160 billion over the next five years.

Insurance

40% of underwriters’ time is spent on non-core and administrative activities, resulting in an estimated industry-wide efficiency loss of up to US$160 billion over the next five years.

Redefining the horizon for insurance

The insurance industry is at a tipping point. Rising consumer expectations, technology-led disruptions, an evolving regulatory environment, legacy systems, and innovative business models (insurtech) are adding to the competitive pressures. Insurers must adopt disruptive business approaches and develop new products & services to drive performance and sustainable growth. Enterprises can make the most of this critical juncture by embracing innovative technology to reimagine customer and agent experience. This can create a sustained competitive edge for the future.

In the evolving insurance landscape, organizations must construct business models that pivot around the expectations of policyholders with due risk assessment, while delivering experiences that are tailored and distinctive. Areteans can play a critical role in this transformation, serving not just as a technology partner but a strategic advisor.

Redefining the
horizon for insurance

The insurance industry is at a tipping point. Rising consumer expectations, technology-led disruptions, an evolving regulatory environment, legacy systems, and innovative business models (insurtech) are adding to the competitive pressures. Insurers must adopt disruptive business approaches and develop new products & services to drive performance and sustainable growth. Enterprises can make the most of this critical juncture by embracing innovative technology to reimagine customer and agent experience. This can create a sustained competitive edge for the future.

In the evolving insurance landscape, organizations must construct business models that pivot around the expectations of policyholders with due risk assessment, while delivering experiences that are tailored and distinctive. Areteans can play a critical role in this transformation, serving not just as a technology partner but a strategic advisor.

Scripting the next
chapter in insurance

Having partnered leading global general insurance and reinsurance companies, life insurers, risk advisers and broking firms, we’re reshaping the future of insurance through digital transformation. Fuelled by Pega’s advanced solutions, our Digi Insurance solution helps reimagine how insurance companies operate, engage with policyholders, and provide differentiated services. 

Our strategy encompasses the digitization of product configuration, underwriting processes, real-time decisioning, as well as streamlining and automating manual processes. Additionally, we tackle the pressing challenge of fraud detection and prevention, utilizing AI-driven innovative approaches. Our insurance domain experts and consultants are committed to guiding your organization in transforming complex challenges into growth opportunities across financial risk, operational risk, capital concepts, and regulatory requirements.

Scripting the next
chapter in insurance

Having partnered leading global general insurance and reinsurance companies, life insurers, risk advisers and broking firms, we’re reshaping the future of insurance through digital transformation. Fuelled by Pega’s advanced solutions, our Digi Insurance solution helps reimagine how insurance companies operate, engage with policyholders, and provide differentiated services. 

Our strategy encompasses the digitization of product configuration, underwriting processes, real-time decisioning, as well as streamlining and automating manual processes. Additionally, we tackle the pressing challenge of fraud detection and prevention, utilizing AI-driven innovative approaches. Our insurance domain experts and consultants are committed to guiding your organization in transforming complex challenges into growth opportunities across financial risk, operational risk, capital concepts, and regulatory requirements.

What we do

Sales transformation

Harness the power of AI-driven risk assessment and predictive analytics to individualise insurance policies for high-risk customers. Digi Insurance accelerates product launches through AI models, enabling individualized plans and premiums, ultimately boosting conversions and profitability. Dynamic and real-time recommendations ensure continuous alignment with customers’ evolving needs, making interactions more meaningful.

Underwriting

Eliminate the administrative burden with automation and AI in underwriting. Digi Insurance enhances underwriting controls including customer data privacy, integrates predictive analytics, and empowers underwriters to focus on risk assessment, improving pricing accuracy and customer experience.

Risk Management

Leverage AI for precise risk assessment and optimized policy conditions. Digi Insurance identifies underwriting hazards, streamlines risk selection, and automates accurate risk profiles, ensuring policies are tailored to individual circumstances.

Claims Management

Minimize bad and fraudulent claims with Digi Insurance’s AI-based solution. Digi Insurance helps detect and prevent fraudulent claims, saving insurers significant sums and preserving their reputation.

Solutions across the insurance value chain

  • Engagement
  • Lead Management
  • New Business
  • Underwriting
  • Renewals
  • Servicing
  • Claims

Our strategy puts digital innovation at the center of our solutions with essential elements to empower insurers to create transformational value:

  • Self-optimized processes and case automation
  • Human-technology convergence for next best actions
  • Embedded analytics for risk scoring and profitable underwriting
  • Proactive strategies for cross-sell and up-sell opportunities

What We DO

Sales transformation

Sales transformation

Harness the power of AI-driven risk assessment and predictive analytics to individualise insurance policies for high-risk customers. Digi Insurance accelerates product launches through AI models, enabling individualized plans and premiums, ultimately boosting conversions and profitability. Dynamic and real-time recommendations ensure continuous alignment with customers’ evolving needs, making interactions more meaningful.

Underwriting

Underwriting

Eliminate the administrative burden with automation and AI in underwriting. Digi Insurance enhances underwriting controls including customer data privacy, integrates predictive analytics, and empowers underwriters to focus on risk assessment, improving pricing accuracy and customer experience.

Risk Management

Risk Management

Leverage AI for precise risk assessment and optimized policy conditions. Digi Insurance identifies underwriting hazards, streamlines risk selection, and automates accurate risk profiles, ensuring policies are tailored to individual circumstances.

Claims Management

Claims Management

Minimize bad and fraudulent claims with Digi Insurance’s AI-based solution. Digi Insurance helps detect and prevent fraudulent claims, saving insurers significant sums and preserving their reputation.

Solutions across the insurance value chain

Solutions across the insurance value chain

  • Engagement
  • Lead Management
  • New Business
  • Underwriting
  • Renewals
  • Servicing
  • Claims

Our strategy puts digital innovation at the center of our solutions with essential elements to empower insurers to create transformational value:

  • Self-optimized processes and case automation
  • Human-technology convergence for next best actions
  • Embedded analytics for risk scoring and profitable underwriting
  • Proactive strategies for cross-sell and up-sell opportunities

success stories

South African retail bank partners Areteans for digital transformation…

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Australian statutory agency leverages Areteans’ case management expertise to drive efficiency…

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research papers

Generative AI:
A primer for CXOs

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Eliminating guesswork:
Taking the next best action with Pega CDH

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